FAQ :: Passion Explosion Curtains and Voiles

FAQ


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FAQ (Frequently Asked Questions)

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Blinds

1. Do you supply 'spring loaded' roller blinds?
2. What type of brackets do you supply?
3. Can you make blinds from my own fabric?
4. Are fitting instructions included with the blind?
5. Can we purchase parts and fittings separately?
6. Do you offer a measuring and fitting service?
7. What happens if I get my measurements wrong?
8. Do your ready made blinds come in all sizes?
9. How accurate is the swatch colours shown on your website?

Curtains

1. How do I measure up?
2. What happens if I get my measurements wrong?
3. Do your ready made curtains come in all sizes?
4. How accurate is the swatch colours shown on your website?
5. Can I fix a curtain pole or track after I have received my curtains?
6. I have limited space either side of the window. What do you suggest?
7. I have a radiator underneath my window. Are windowsill length curtains the only option?
8. I'm overlooked and need privacy during the day without blocking light. What do you suggest?
9. How do I care for my curtains?
10. Will sunlight affect the curtains?
11. Can you make curtains from my own fabric?

Delivery Enquiries

1. How do you deliver?
2. Can you deliver to a different delivery address?
3. What are your delivery charges?
4. Will you deliver anywhere? (International and UK)
5. How long is delivery likely to take?
6. What to do if there will be no one to receive my product upon delivery?

Payment

1. How can I pay?
2. When do I give my payment details?
3. When will I be charged?

Returns & Damages

1. Do you have Return Guarantee?
2. I have received faulty goods, what do I do?
3. How do I return items?
4. How do I complain?

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